Readymade Vs outsource mobile/ tablet apps for Hospitality

Hospitality is largely a customer service industry. All the industries which fall under the umbrella of hospitality thrive on effective customer care. Hence, they leave no stone unturned to serve the customers.  Now technology is also incorporated in order to felicitate the customers even better. Such practices ultimately results with improved sales graph. Hotel business is not an exception and not alien to IT inventions. Hotel business is taking strides not only in serving the customers, but effective marketing strategies as well, owing to numerous apps exclusively built in for mobiles and tablets. 

Either you are seeking hotel reservation or checking the occupancy status, a mobile app can get your job done in the spur of moment.   Aforementioned was just an example; these days there are numerous revolutionary apps are available in market which imparting their immense contribution to hospitality industry. Moreover, it is also useful tool in establishing the better communication between the customers and the hotel staff.

I can say slow but steadily more and more hotels are adapting to this new age IT inventions. Take the example, industry stalwarts like, Hilton, IHG, Best Western, Choice Hotels are totally relying on mobile apps in terms of inducing the customer loyalty. Owing to the portability feature, mobiles and tablets can be brought almost everywhere. Such utility substantially and exclusive apps reduce the urge to physically walk into the hotel for every little task. 

Due to such advantages, a competitive market is emerging between the readymade ipad/ tablet apps and outsourced apps pertaining to hospitals. There could be a healthy debate on whether or not go for in house customized apps or it is beneficial to use readymade products only. Let’s caste a light upon both:

So far it cleared apps can procured only two ways either through outsourcing (custom apps) or readymade feature. First begin with Customized apps; they can only be got through the outsourcing method. Though, it could sound tempting to have custom apps especially built for your hotel business. But, do bear in mind there are serious concerns that you need to address if you are opting for out sourced method.

First of all, the cost of development is   usually quite high. So be prepared to spend exorbitant amount of money if you need custom apps. Moreover, software market is quite volatile. Almost, everyday new software is penetrating into the market. So there is sheer chances, that there could be new launch in the market which is capable to cater your needs better than your custom made software. In such case, you may find that your invested money is gone in vain.

Either you own an already established or developing hospital. The needs pertaining to your hotel are ever increasing. If you are working with custom made application then every single alteration could be a costly affair.

Hence, it is advised to choose readymade apps, as these are lucrative and cost effective as well.

Take the example of Blynk Hotel. It comes with plethora of benefits from customers’ point of view. To begin with, it can be customized easily, hence; it is quite distinguished from other hotel apps. You can purchase it as pay as you use basis, so if you are willing to switch it with other app, you can do it without monetary loss. The product is in continuous development stage, incorporating new features based upon feedback. Moreover, it can work on major devices and operation systems( OS).